Shipping Policy
We process orders on business days, Monday-Friday only.
PLEASE NOTE: We CANNOT Ship to PO BOXES with FEDEX
While we do try and get orders out as fast as we can, this is a general guideline to follow.
Orders will be processed within 2 business days after payment has cleared. Additionally, please allow 5-7 business days for delivery.
*Processing is longer during holidays, please plan accordingly*
Orders with expedited shipping will be shipped the same business day if placed before 12PM EST.
Orders with expedited shipping placed after 12PM EST will be shipped the next business day. Expedited orders placed on a non-business day will be shipped the following business day.
SHIPPING METHODS:
Rates are calculated by shipping address and dictated by the carrier. Once a label is created, we are no longer responsible for your package. Please contact the shipping carrier for further assistance.
FEDEX Ground Map:
- Orders returned to Southern Point Co. marked "REFUSED" will be refunded for merchandise only. Shipping and a handling fee will apply.
- Orders returned to Southern Point Co. marked "UNDELIVERABLE" will be charged a handling fee- once this handling fee is paid, the order will be reshipped.
FREE SHIPPING POLICY
All U.S. orders containing $100 (Before Tax) or more are eligible for free shipping.
Free Shipping does NOT include digital items like gift cards that are emailed.
The free shipping is still our standard shipping time frame of 5-7 business days for processing.
Orders must be $100 or more before the shipping cost is added, then free shipping will automatically be applied at checkout.
Orders must be $100 or more after any discount is applied.
For example: If your total comes out to be over $100 then a discount is applied that makes your final total go under $100, your order is no longer eligible for free shipping and shipping cost will be added to that total.
LOST OR STOLEN PACKAGES:
SPC is not responsible for lost or stolen packages or shipping issues once the package leaves our warehouse.
Occasionally, packages are marked 'Delivered' before they're dropped off. Please contact the shipping carrier (USPS, FEDEX, UPS) for further assistance, if it's been more than 24 hours since delivery notification.
